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Delta Dental Insurance
Texas Children’s Medicaid and CHIP Dental Services

Announcements

Delta Dental no longer providing services for Texas Medicaid and CHIP Dental Services Program
On December 1, 2012 Delta Dental will no longer be a provider of dental services for the Texas Medicaid and CHIP Dental Services Program. Medicaid Providers: To find out what new dental plan the member has, please visit the Your Texas Benefits provider portal or ask the member for a dental plan ID card. You may have the member contact 1-800-964-2777 for information. Texas CHIP Providers: To find out what new dental plan the member has, ask the member for a dental plan ID card or call 1-800-645-7164.
Prior Authorization of NEW Orthodontia
Effective October 1, 2012, Delta Dental is unable to process prior authorization requests for NEW orthodontia cases for Texas Medicaid or CHIP Members. Providers should submit these prior authorization requests to the Member’s new dental plan on or after December 1, 2012. Members will receive their new plan assignments prior to the effective date of December 1.

Texas Children’s Medicaid and CHIP Contact Info

Phone:

We offer support in many languages, just ask.

Medicaid Provider Call Center
1-877-576-5899
CHIP Provider Call Center
1-866-561-5891
Fax
1-866-828-4122

Hours:

Call Center Hours
Monday through Friday 8:00 a.m. to 7:00 p.m., Central time
Automated System Hours:
Monday through Friday 7:00 a.m. to 9:00 p.m., Central time
Saturday 10:00 a.m. to 2:00 p.m., Central time

Address:

Mailing Address
Texas Medicaid and CHIP Dental Services Programs
P.O. Box 537014
Sacramento, California 95853-7014