Delta Dental of California Customer Service for Enrollees and Providers
Enrollee Services
Online Inquiries
- Login and Registration Support
- Delta Dental Premier and Delta Dental PPO Inquiries
- DeltaCare USA Inquiries
- To file a patient grievance online, use one of the following forms:
Phone and Mail Inquiries
Delta Dental's Customer Service Department
- Call toll-free:
- 800-765-6003
- Or write to:
- Delta Dental Customer Service
- P.O. Box 997330
Sacramento, CA 95899-7330
DeltaCare USA Customer Service
- Call toll-free:
- 800-422-4234
- Monday through Friday between 5:00 a.m. and 6:00 p.m., Pacific Time.
- Or write to:
- DeltaCare USA Customer Service
- 12898 Towne Center Drive
Cerritos, CA 90703-8546
Send written grievances to:
- Quality Management Department
- M/S QM 600
- 12898 Towne Center Drive
Cerritos, CA 90708-8579 - Fax: 562-924-6914
The Quality Management department will send you a written determination via U.S. postal service within 30 days of receipt of your Enrollee Assistance Form or letter of complaint. Submissions involving severe pain and/or an imminent serious threat to your health will be reviewed immediately.
Provider Services
Online Inquiries
- Login and Registration Support
- Electronic Claims Submission Inquiries
- Dispute Form
- Other Provider Inquires
Phone and Mail Inquiries
Delta Dental's Customer Service Department
- Call toll-free:
- 888-335-8227
- Or write to:
- Delta Dental Customer Service
- P.O. Box 997330
Sacramento, CA 95899-7330
DeltaCare USA Customer Service
- Call toll-free:
- 800-422-4234
- Monday through Friday between 5:00 a.m. and 6:00 p.m., Pacific Time.
- Or write to:
- DeltaCare USA Customer Service
- 12898 Towne Center Drive
Cerritos, CA 90703-8546